How do I report a leak or sewer backup?

We operate 24/7, with either personnel on-duty or on-call. We urge citizens with water or sewer issues, please contact the Utilities Department at 316-322-4448 during business office hours (7:00 a.m. - 3:00 p.m.). 

However, if you experience problems after business hours (3:00 p.m. - 7:00 a.m.), for water or sewer issues, call our on-call personnel at 316-323-4987 or 316-323-4997. We will check the city sewer first, at no expense to the customer, to assist in the elimination of the problem.

Show All Answers

1. Where does the city get its water?
2. How does the city treat our drinking water?
3. What is blue-green algae and is it a problem in El Dorado Lake?
4. What is the quality of our drinking water?
5. How do I identify a city employee?
6. Why is there a chlorine smell in my water?
7. Is my water fluoridated?
8. Why did I receive a backflow prevention letter?
9. How do I report a leak or sewer backup?